Your Privacy Policy

Haven Crest Privacy Policy

Last Updated: July 10th, 2026

At Haven Crest, your privacy matters. This Privacy Policy explains how Haven Crest ("Haven Crest," "we," "our," or "us") collects, uses, stores, and protects your information when you visit www.havencrest-us.com, create an account, place an order, subscribe to our communications, or otherwise interact with our website and services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect information including:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by our payment providers)
Purchase history
Account information
Customer service communications
Device, browser, and website usage information
IP address and approximate location

How We Use Your Information

Your information may be used to:

Process and fulfill orders
Provide customer support
Communicate order updates
Improve our website and shopping experience
Personalize products and content
Prevent fraud and maintain website security
Send promotional emails and marketing communications (you may unsubscribe at any time)
Comply with legal obligations

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, analyze website performance, remember preferences, and provide a more personalized shopping experience.

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Sharing Your Information

Haven Crest does not sell your personal information.

We may share limited information with trusted third parties when necessary to operate our business, including:

Payment processors
Shipping and logistics providers
Website hosting and e-commerce platforms
Marketing and analytics service providers
Professional advisors and legal authorities when required by law

These providers receive only the information necessary to perform their services on our behalf.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage can be guaranteed to be completely secure, we continually work to protect the information entrusted to us.

Marketing Communications

If you subscribe to our email list, we may occasionally send updates about new products, collections, promotions, or company news. You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the ability to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of eligible personal information
Opt out of certain marketing communications

To submit a privacy request, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or integrate services provided by third parties. Haven Crest is not responsible for the privacy practices or content of external websites, and we encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. Updates will be posted on this page with a revised Effective Date.